Shipping policy

Welcome to Ox And Bull Jacket! We appreciate your interest in our products and thank you for shopping with us. Our shipping policy is designed to ensure you receive your order promptly and safely with full transparency.

As soon as you place your order, you will receive an Order Confirmation Email. Once the order has been processed and shipped, you will receive an email notification with your tracking number.

Free Shipping

We offer Free Worldwide Shipping on all orders.

Delivery Countries: We are currently shipping to the USA, UK, Canada, and Australia.

• Important Note: In some countries, local taxes, duties, or import fees may apply and must be paid by the customer upon delivery.

Order Processing & Delivery Times

Every effort is made to process and dispatch your order as quickly as possible. All orders are processed after being placed.

Metric	Details
Handling Time	1–2 Business Days (Monday–Sunday)
Transit Time	7–8 Business Days (Standard Shipping)
Total Estimated Delivery Time	8–10 Business Days from the date your order is placed.
Shipping Method	FedEx, DHL Express, & other reliable carriers.

Please note: Courier companies do not accept parcels on weekends and public holidays. Natural disasters, public holidays, or unforeseen circumstances may also cause slight delays; we will notify you by email if this occurs.

Shipping Address & Corrections

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

• Shipping Address Change: To update your shipping address, please contact us at oxandbullsjacket@gmail.com within 24 hours of placing the order.

• Post-Dispatch Changes: After the tracking ID has been issued, you must contact the assigned courier (FedEx, DHL, etc.) directly to request any address changes.

• Restrictions: We do not ship to PO boxes or APO addresses.

Order Tracking

Once your order has been shipped, you will receive an email notification with your tracking number.

• If you have yet to receive a tracking number after 3 business days, please email oxandbullsjacket@gmail.com, and we will assist you immediately.

Late Delivery & Damaged Items

We take pride in delivering your order on time and in perfect condition.

• Late/Missing Orders: If your order is late, missing, or undelivered, contact us within 7 days of receiving your shipping notification.

• Damaged Items: If your parcel arrives damaged, you must notify us with proof within 24 hours of delivery.

• In case of damage, you are entitled to use our 30-Day Return Policy.